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The era of business digitalization

The digitalization of companies is an essential process to improve their competitiveness and adapt to a constantly evolving economic environment. The implementation of digital technologies makes it possible to optimize operations, offer innovative products and services to consumers and improve customer service (Drimo, 2023). In this article, the benefits and challenges of digitalization will be addressed, as well as its importance in the success of companies.





Benefits of digitization


  • Reduction in the use of paper: Digitization reduces the need for paper and physical storage, which saves costs and space (Álvarez, 2023).

  • Automation of routine tasks:  The implementation of digital technologies makes it possible to automate repetitive processes and tasks, which increases efficiency and reduces workload (Álvarez, 2023).

  • Cost reduction: Digitalization can eliminate the need to store and maintain physical infrastructure, such as servers and offices, saving money on maintenance and rent.

  • Greater commitment of human talent: Digitalization can increase employee motivation and satisfaction by allowing them to work from home and offering greater flexibility (Drimo, 2023).

  • Improved competitiveness: Digital transformation allows organizations to quickly adapt to changes in the economic environment and offer innovative products and services.

Importance of digitalization in the success of companies


Digitalization is essential for the success of companies in the 21st century. Companies that have adapted and implemented digital technologies effectively have been able to increase their competitiveness and surpass their competitors (Torrejón, 2022).


In addition, digitalization has allowed small and medium-sized companies (SMEs) to gain competitiveness and improve their productivity (Torrejón, 2022).


In summary, the digitalization of companies is a crucial process to adapt to a constantly evolving economic environment and guarantee success in an increasingly digitalized world. Companies that have adapted and implemented digital technologies effectively have been able to increase their competitiveness and surpass their competitors (Torrejón, 2022).


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